Knowledgebase

Categories

Most Popular Articles

What are the recommended Thunderbird Mail client settings?
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as...
Can I use ‘mail.domain’ in my mail client?
For scale and redundancy reasons we operate each service from its own hostname. So we always...
Getting a “mail certificate name mismatch” / “cannot verify server identity” error?
This error usually occurs when a mail client is using using a secure connection to the mail...
How can I change my mailbox password?
Changing passwords for any mailbox can be done through the My20i control panel. Select...
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Mailbox password changes, webmail access and sending/receiving e-mail via a mail client are all...